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Privacy notice

Last updated: September 5, 2026

This notice explains how MonitorCrew handles information submitted through this website or provided during a business inquiry. It does not replace the data-processing terms agreed with customers for monitoring services.

Information we receive

We may receive your name, business contact details, company information, service requirements and the contents of messages you send us. We also receive limited technical information needed to operate and protect the website.

How we use information

We use this information to respond to inquiries, prepare service proposals, manage customer and candidate relationships, protect our services and meet legal obligations.

Monitoring-service data

Where a customer appoints MonitorCrew to access its video environment, the customer determines the purpose and instructions for that processing. The contract, data-processing agreement, approved procedures and applicable law govern that work.

Sharing and international access

We disclose information only to service providers and professional advisers that support our operation, or where required by law. Appropriate contractual and security safeguards are used where information is accessed across borders.

Retention and your rights

We retain information only for as long as needed for the purpose collected and applicable obligations. Depending on your location, you may have rights to request access, correction, deletion, restriction or objection.

Contact

For privacy questions or data requests, use our .